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Overall Rating: 97.25%
Average Rating: 9.72/10
I ordered a Tiger Icebreaker cue and didn't like it. I called and was able to send it back for exchange with no issues. Great customer service every time I call.
Kendall L Blanding, Seyberts
Shipped the sameday. I ordered a revo shaft got it in two days. Excellent customer service. But one thing i think they should add a free case when you spend as much as i did. I had to buy a case separately. Ozone billiards for the same product offers a free case or gift with purchase wish i could have gotten a free case. But other then that i will for sure purchase my own pool cue from them in the near future this time it was a special gift for my father. Thanks seyberts-!!!!!!
Nicholas barcenas
I love Seybert's response. Get my cue in perfect conditions. Amazing jog from you guys. I'll continue shopping with Seybert's for ever.
Adriano Moreira
I just order my first expensive pool cue which I ordered incorrect. Customer service helped me and explained differences between shafts.
Antonio Rendon
Great customer service. I have done most of my business with them. They are fast and accurate. They were out of stock on a cue stick I wanted and the problem was solved very fast. Great people to deal with and with no hassle at all. I highly recommend Seyberts to everyone.
Steven Schotter
For the past 5 years that I’ve been shooting, I’ve used different companies to order pool gear. Seybert’s by far has the been the best one I used. Quick response with all purchases and they keep you updated the entire way. All products in perfect shape as shown, and delivered in a timely manner. Would recommend to everyone.
Zachery Hadley
I just retired from the technical service business. I can say from experience that the kind of service I just received from Seybert's (specifically Rick), was truly outstanding; a model for any organization to strive for. I had slightly dented my new Predator 314 shaft on my first league night out. I found out that Seybert's did repairs, so I sent it in on a Friday. I got it back the following Friday and it is like new. I can't find any trace of the dent. The quality of the work and the surprisingly quick turnaround was way beyond my expectations. I am a customer for life!
Pete D'Amico
Great product, & the folks at Seyberts have a great customer service.
The magnet on this is very strong & can get hung up on other metal, such as the metal frame of a bar chair for example.
I like it a lot. Very handy once you get used to it. I would highly recommend buying.
Lee Sobieszczyk
Just received my new Cuetec SVB Gen One from Seyberts after only two days...remarkable fullfillment by shipping manager Rick! I was really looking forward to my new cue and for good reason Shane Van Boenings input on developing this cue with Cuetec is manifested in providing great input to me on every shot. The SVB Gen One inspires me to stroke and shoot straighter due to its excellent balance...and the extra length provided by the included Dakota package extension gives me access to recurring long shots that normally require the use of a bridge.This also a very beautiful cue stick rivaling much more expensive cues my pals at league night utilze. Thanks to the great folks at Seyberts and subsequently Cuetec my poolgame is definitely enhanced...its a real Blessing to be able to own and use such advanced equipment!
Michael, Concept Bikes
I just recently completed my first transition with Seyberts. I purchased a new cue and a few billiard accessories. Let me say I have dealt with a lot of companies over the past 40 years of my professional life, few of which come up to Seyberts standards. Every aspect of the Seyberts customer service is above and beyond. Well done Seyberts.

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"Thanks for the quick service and great purchase. The cue is everything you advertised. I am amazed at the speed and quality of your service. Well Done!"

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