predator shaft logo comes off?

[guest]

I bought the predator shaft with the viking cue stick. After day one, the logo of the predator shaft 'peeled' or 'scraped off'??? That tells you about quality there.

But since my viking shaft looks like the predator, how the heck am I supposed to tell which one is which?

[Cardinal_Syn]

well you can tell just by counting the number of splice.

[guest]

But why would the logo be a sticker? not like a stamped or painted? For a moment I thought I got ripped off by a fake.

[Cardinal_Syn]

good question...cause wouldn't the logo be sealed/coated. Maybe it's a fake if it's just a sticker than peels off..lol

[Levka]

The only reason for that is you probably ordered a cue where shaft collar has some color inlays to match the butt. In order to do that Viking orders Partial predator shafts. They do come with a few stickers in the package. You most likely will have to sand the shaft in order to get the match you want and that is why you can't have sticker on it right away.

From personal experience those stickers don't last for a very long time. But you can be assured it's the real deal.

[Jim]

Levka is correct. When we receive an order for a Viking cue with an extra Predator shaft, we use Predator Partial shafts, supplied to us by Seybert's, to complete the cue. We add the insert to the shaft so it will accomodate the pin, and add the ringwork that matches any ringwork below the joint on the butt half. The shaft is then sanded smooth and flush with the ringwork, and the Predator decal is applied. Then our UV finish is sprayed over the bottom 3-4 inches of the shaft to protect the ringwork and logo. If the Predator decal came off, it was either a matter of someone using a cleaner that dissolved the finish, or we here at Viking let one slip through that had an insufficient amount of finish over the decal. The finish may have been too thin due to either a thin spaying, or oversanding after the finish application. In either case, I have brought it to the attention of our Mfg. VP, and we'll find out what happened and correct the problem. If the error was ours, please accept my apology for any inconvenience. Be assured this does not reflect at all on the quality of the Predator shaft. They make an excellent product.

[guest]

Well,


Since I already bought it and dont want to spend $$$ sending it back and forth I guess I keep this one, but this is the last time I ever consider Predator.

[dags_lax]

You should feel lucky. I was never one for advertising for some one else. Logos. Brand identification. Where does it stop? Does having the logo on the shaft make you a better player? Not in my book it doesn't. My last new car I purchased I told the dealership that I was not going to advertise for them and that I wouldn't take delivery if the dealership logo was on the vehicle.

Unfortunately companies spend way too much on marketing. Often more than they do R&D. That is to bad because we, as consumers, pay through the nose for a company's marketing campaign. Because we as consumers buy into this BS companies feed us we have no one to blame but ourselves for this media blitzkrieg.

To the guest who lost his Predator logo I would raise a stink about it. If memory serves me correctly I believe when I sent a Jackson Cue into the manufacturer to have a 314 shafted mated to the butt I was told there would be no warranty on the shaft if they left the logo off as I requested. That is kind of a crappy deal. Not only are you spending good money on their product you are practically being forced to advertise for them.

[Neil Fujiwara]

That is a good consumer-based opinion, have you ever considered the manufacturers point of view?

To the guest: I don't know why you wouldn't consider our products again if it wasn't our fault your logo came off.

[parrothead]

That is a good consumer-based opinion, have you ever considered the manufacturers point of view?

What, you mean the customer isn't always right? 8O My God what has the world come to!! :wink:

If you haven't done manufacturing then you aren't likely to think of the manufacturer's point of view. Since I have, I do, and it's a little unfair to take the blame for everything no matter what the real truth is.

To the guest, I am with Neil on this one. It was a viking error and not something that the guys over at predator did. Blame Viking and ask them to remedy the situation at their own cost since this is most certainly an manufacturing flaw that they would be wise to fix if they wish to maintain their customer loyalty levels.

[Neil Fujiwara]

We pride ourselves on going the extra mile, especially when it comes to warranty issues.

[guest]

Ok,

I am done blaming, but next time I will be more careful when shopping for a cue in the near future. And NO!!! Is not the issue to show off the shaft that the label was brought, is just the fact it didn't even last on day 1 pisses me off.

[Neil Fujiwara]

I would be angry also, and I would contact the company to correct the mistake.

I would take them up on the offer to resolve the problem, that way your warranty is in place.

[ubcsandbagger]

well you have made your point, and been offered several suggestions on how to fix it. Accept one or just go on living. The dead horse has been beaten !!!!!!

Question to neil Fujiwara:
How do you distinguish the genuine 314 from a fake?
314 buyer

Hi Seyberts,
I noticed your price for a 314 shaft with lucasi ringwork is $230 as against Hawley's $220 (with free shipping). I'd like to know why is it worth the extra bucks buying from you.
314 buyer

[Neil Fujiwara]

I have never seen a fake, so it is a hard question for me to answer.

Is there a shaft that you have that you think is a fake?

[Sid]

Hi Seyberts,
I noticed your price for a 314 shaft with lucasi ringwork is $230 as against Hawley's $220 (with free shipping). I'd like to know why is it worth the extra bucks buying from you.
314 buyer

because of our dashing good looks and our sparkling personalities ? :mrgreen:

Actually, we blew it. Lucasi had a change in their pricing policy a month or so ago. We went through all the Lucasi cues and changed (lowered) all the cue prices and simply overlooked the Predator Shafts. We will update the matching 314 price this week. Our new price will be $225.00 on the shafts with $10.00 Seybert's Bucks that can be applied to the shipping. That should get us into the ball park.

Another plus besides our good looks and sparlkling personalities woud be if you wanted any customizations to your new shaft, we offer that along with it also.

You can
Change the tip
Change the diameter of the shaft
Have a 30" shaft custom made to fit your Lucasi Cue
Have the 29" shaft custom made, fit and matched to your Lucasi cue if you send your cue in to us.
Same Day Shipping (We usually have plenty in stock)
Very heavy shipping tubes for shafts and cues. We have not lost a shaft or cue yet because of damage since changing to these very heavy (and more expensive) tubes. It is one of the reasons that Free shipping is a hard one to provide. (unless you use your seybert's bucks for the shipping costs which you can) So, What we do provide free is a $3.00 tube to ensure when you get your new cue or shaft, it is not damaged.
A e-mailed copy of your invoice with the tracking number of your package
A ups confirmation e-mail with tracking number and links to track your package and get a estimated delivery date.
We are also authourized by Predator to participate in their 30-day money back gaurantee. If you don't like their Predator shaft, you can return it for a refund within 30 days to us with a 10% restocking fee. (Predators Policy)
Our willingness to admit to our mistakes and make steps to see that the customers is taken care of to his or her satisfaction. (As in this case)
did I mention the dashing good looks and sparkling personallity?

Have a good one,

Neil,
Pardon my ignorance on this. I hope you could help me.
I have not seen a fake 314 nor a genuine one, but would like to know the features that would more or less tell me that what I have is a genuine Predator 314 shaft.
Thanks
Budads of Saipan

[Neil Fujiwara]

It shoud have:

10 splices
Our Proprietary Ferrule
a 15" Pro Taper
Our Engineering in the front of the shaft

One more question to Neil or Sid...
Does the 314 shaft come with the 314 and cat logos on the joint end when ordered with the Lucasi beauty ring?

[Neil Fujiwara]

They should. Those shafts are made by Cue & Case, who make the Lucasi cues. They have extensive experience with our cues and shafts.

Neil, I am kinda confused. Could you please enlighten me. If I order a Predator 314 shaft with Lucasi ringwork, I would be given a shaft that is made by Cue & Case (Lucasi), not by Predator's Florida plant? Would this still be original, genuine Predator 314 shaft? Please Explain.
Thanks so much.

[Neil Fujiwara]

Cue & Case buys the blank shafts from us, install their beauty ring and sell them to fit their cues.

More than a few companies do this, and they are all genuine Predator shafts. We would warranty the construction of the shaft and the according company warranties the joint work.

This is a very popular thing to do, the waiting list for a blank shaft is just about 7 months.