I want to return my Viking shaft...

I bought a Viking cue and upon receipt notice that the shaft is slighty crooked. I'm a quite disappointed due to the fact that I paid over $400 for it. I would of expected alot more from this, i mean that is why in the first place we accept to pay hghger price for quality.
It's a 12.50 mm with a Moori Med tip on it and it's still un-chalked. I want to return it get want i paid for.
Now i don't know if i got a "bad" shaft for Viking or Seybert but this experience let me think twice about viking shaft so i might just return this one and get it replaced with an 314 Pretador shaft (paying the difference).
either way, someone let me know how this is to be done.

Luke

[Rick]

Since it is unchalked, then we can do what ever you like. You can give me a call at 877-314-2837 for the details. thanks

[Neil Fujiwara]

I would not give bad marks to either Viking or Seyberts for a cue not being straight. Wood has a mind of it's own, you can treat it like crap for 20 years and it might stay straight, or in your case, it might be brand new and be crooked.

I talked to Rick and he was helpful in the exchange process.
We'll just have to wait and see until i get my 314 to perfectly match my viking cue.

Luke